I called last week about a refill that it was time for--got message I could have them save my place in line and call me back-- I thought that'd be a great idea--I'm still waiting for that call. On 5/31/17 my dr tried to send an e-scrip, as always, and for some unknown...Read more
I have been using RX Outreach for several years. Lately, though, customer service has really changed for the worse. I re-ordered my blood pressure medicines on Dec. 22, paying by debit card over the phone, and today is January 4, and the medicines still aren't here....Read more
Rxoutreach must be a scam. They charge me 60 for 3 mo of pills. They gave my doctor such a hard time, saying they never received the prescription so she faxed it four times. You are supposed to apply every year. After i finally received my pills jan 2016 i received a...Read more
I need to reorder some prescriptions but your automatic answering system does not let me. I am desperate in need of two prescriptions but all I could get was an order that can be sent in Jan. This I will not need probably for another year. I am running extremely low...Read more
This org is unprofessional at best and most likely a scam. I called several times and the "ghetto" customer service reps read from a script, repeating themselves ad nauseum. They kept telling me it takes 48 business hours to get a script in the system. It had been 72...Read more
Wait two weeks and get a call they need a doctor to personally confirm the prescription. I had a doctor call them. Wait another two weeks (no call from them) and they need a doctor to confirm the directions on prescription. I had a doctor call them; doctor told me that...Read more
Do you have something to say about Rx Outreach? What happened? What can we help you with?