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Agent was not trained to focus on customers. Very limited English vocabulary, tone and attitude demonstrating in such unstable emotional condition. Distracting by her own surrounding and snap at customers like they are dirt. Did not apologize and accused customer of...
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1.5
I didn't like
  • No i did not like
#1124140
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Ordered high blood pressure medication from this dumb organization. First hand instead of 90 pills they give me 88. When you try to call the 800-769-3880 number you ALWAYS get an answering service. When you choose their option to have them call you back they NEVER,...
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2.2
#1112622
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I sent them 3 months written prescriptions and only received one month filled. I get told different stories with each person I speak to, including the pharmacist. I've been without my medication for several weeks. No one there seems to care. I have called at least 11...
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2.3
I liked
  • Discount prices of medications
I didn't like
  • Iam unable to receive them
#1106031
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Meds ordered ALWAYS takes about 11to 15 days. I want to share an experience. I had an emergency heart med, which I ordered OVERNIGHT. Paid an additional $32.00 for special overnight. ....... Here it is "4" days later NO MED.... I'm now in the emergency room being...
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#1101933
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We get some of my husband's drugs from this organization. When he had his heart attack his insurance from work had not kicked in. Our family doctor recommended rx outreach. They have made it possible for him to have the medicine his cardiologist says he must have every...
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#1099325
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ordered meds over month ago paid with money order, a week later no action online so called, and yes their service agents are not trained to do anything service oriented and I can say that being a 25plus year service agent and trainer for fortune 500 companies, told t2...
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1.0
#1076559
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myself and my husband get meds here and every time u file online its days before the status shows anything .so you call and its some big run around why and by now we both are out of meds. he is aheart patient and several other life threating disease and has to have...
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2.8
#1075624
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I called last week about a refill that it was time for--got message I could have them save my place in line and call me back-- I thought that'd be a great idea--I'm still waiting for that call. On 5/31/17 my dr tried to send an e-scrip, as always, and for some unknown...
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1.3
#1057178
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I have been using RX Outreach for several years. Lately, though, customer service has really changed for the worse. I re-ordered my blood pressure medicines on Dec. 22, paying by debit card over the phone, and today is January 4, and the medicines still aren't here....
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1.8
#985031
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Many Review

Nothing but good things to say in the many years I've been using RXOutreach. org
5.0
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Diversity of Products or Services
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Prescription Services
Price Affordability
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#908279
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