ordered meds over month ago paid with money order, a week later no action online so called, and yes their service agents are not trained to do anything service oriented and I can say that being a 25plus year service agent and trainer for fortune 500 companies, told t2...Read more
myself and my husband get meds here and every time u file online its days before the status shows anything .so you call and its some big run around why and by now we both are out of meds. he is aheart patient and several other life threating disease and has to have...Read more
I called last week about a refill that it was time for--got message I could have them save my place in line and call me back-- I thought that'd be a great idea--I'm still waiting for that call. On 5/31/17 my dr tried to send an e-scrip, as always, and for some unknown...Read more
I have been using RX Outreach for several years. Lately, though, customer service has really changed for the worse. I re-ordered my blood pressure medicines on Dec. 22, paying by debit card over the phone, and today is January 4, and the medicines still aren't here....Read more
Nothing but good things to say in the many years I've been using RXOutreach. org
Rxoutreach must be a scam. They charge me 60 for 3 mo of pills. They gave my doctor such a hard time, saying they never received the prescription so she faxed it four times. You are supposed to apply every year. After i finally received my pills jan 2016 i received a...Read more
This company is so screwed up. I have called since 12/22 to get my meds and im still waiting. I called back today 1/11 and it still hasnt shipped but they took my credit card info and charged my card in december. Also they are trying to send meds that arent mine. The customer service people are rude.
I need to reorder some prescriptions but your automatic answering system does not let me. I am desperate in need of two prescriptions but all I could get was an order that can be sent in Jan. This I will not need probably for another year. I am running extremely low...Read more
This org is unprofessional at best and most likely a scam. I called several times and the "ghetto" customer service reps read from a script, repeating themselves ad nauseum. They kept telling me it takes 48 business hours to get a script in the system. It had been 72...Read more
Wait two weeks and get a call they need a doctor to personally confirm the prescription. I had a doctor call them. Wait another two weeks (no call from them) and they need a doctor to confirm the directions on prescription. I had a doctor call them; doctor told me that...Read more
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