Ordered high blood pressure medication from this dumb organization. First hand instead of 90 pills they give me 88. When you try to call the 800-769-3880 number you ALWAYS get an answering service. When you choose their option to have them call you back they NEVER,...Read more
I sent them 3 months written prescriptions and only received one month filled. I get told different stories with each person I speak to, including the pharmacist. I've been without my medication for several weeks. No one there seems to care. I have called at least 11...Read more
Meds ordered ALWAYS takes about 11to 15 days. I want to share an experience. I had an emergency heart med, which I ordered OVERNIGHT. Paid an additional $32.00 for special overnight. ....... Here it is "4" days later NO MED.... I'm now in the emergency room being...Read more
Nothing but good things to say in the many years I've been using RXOutreach. org
This company is so screwed up. I have called since 12/22 to get my meds and im still waiting. I called back today 1/11 and it still hasnt shipped but they took my credit card info and charged my card in december. Also they are trying to send meds that arent mine. The customer service people are rude.
We get some of my husband's drugs from this organization. When he had his heart attack his insurance from work had not kicked in. Our family doctor recommended rx outreach. They have made it possible for him to have the medicine his cardiologist says he must have every...Read more
ordered meds over month ago paid with money order, a week later no action online so called, and yes their service agents are not trained to do anything service oriented and I can say that being a 25plus year service agent and trainer for fortune 500 companies, told t2...Read more
myself and my husband get meds here and every time u file online its days before the status shows anything .so you call and its some big run around why and by now we both are out of meds. he is aheart patient and several other life threating disease and has to have...Read more
I called last week about a refill that it was time for--got message I could have them save my place in line and call me back-- I thought that'd be a great idea--I'm still waiting for that call. On 5/31/17 my dr tried to send an e-scrip, as always, and for some unknown...Read more
I have been using RX Outreach for several years. Lately, though, customer service has really changed for the worse. I re-ordered my blood pressure medicines on Dec. 22, paying by debit card over the phone, and today is January 4, and the medicines still aren't here....Read more
Rxoutreach must be a scam. They charge me 60 for 3 mo of pills. They gave my doctor such a hard time, saying they never received the prescription so she faxed it four times. You are supposed to apply every year. After i finally received my pills jan 2016 i received a...Read more
I need to reorder some prescriptions but your automatic answering system does not let me. I am desperate in need of two prescriptions but all I could get was an order that can be sent in Jan. This I will not need probably for another year. I am running extremely low...Read more
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