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RX Outreach is the most unprofessional/ dysfunctional RX Service I have ever encountered in my 63 years. Worse yet is that the so called management there does not care and are not phased by anyone. However, that may change as I report them to The Missouri Attorney...
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1.2
I didn't like
  • Any part of rx outreach
#1138316
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My order was called in from my doctor on October 30th. After a week and a half of not receiving my medicine I called RxOutreach to check on the status. I was told my medication was stuck in a hold for an unknown reason and they would remove the hold expedite my order....
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1.6
#1134584
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I posted a slightly more positive review on google reviews, but since I can no longer even edit that review I'm guessing they took them down because they were so negative. After the 4th or 5th time they've botched my order I can't take dealing with them anymore. Never...
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2.2
#1126064
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Many Review

Rx Outreach
#908279
5.0
Details
Nothing but good things to say in the many years I've been using RXOutreach. org
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Customer service
Diversity of Products or Services
Insurance Plans Acceptance
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Medication Review

Rx Outreach
#768218
1.3
Details
This company is so screwed up. I have called since 12/22 to get my meds and im still waiting. I called back today 1/11 and it still hasnt shipped but they took my credit card info and charged my card in december. Also they are trying to send meds that arent mine. The customer service people are rude.
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Prescription Services
Price Affordability
Staff
Agent was not trained to focus on customers. Very limited English vocabulary, tone and attitude demonstrating in such unstable emotional condition. Distracting by her own surrounding and snap at customers like they are dirt. Did not apologize and accused customer of...
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1.5
I didn't like
  • No i did not like
#1124140
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Ordered high blood pressure medication from this dumb organization. First hand instead of 90 pills they give me 88. When you try to call the 800-769-3880 number you ALWAYS get an answering service. When you choose their option to have them call you back they NEVER,...
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2.2
#1112622
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I sent them 3 months written prescriptions and only received one month filled. I get told different stories with each person I speak to, including the pharmacist. I've been without my medication for several weeks. No one there seems to care. I have called at least 11...
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2.3
I liked
  • Discount prices of medications
I didn't like
  • Iam unable to receive them
#1106031
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Meds ordered ALWAYS takes about 11to 15 days. I want to share an experience. I had an emergency heart med, which I ordered OVERNIGHT. Paid an additional $32.00 for special overnight. ....... Here it is "4" days later NO MED.... I'm now in the emergency room being...
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#1101933
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We get some of my husband's drugs from this organization. When he had his heart attack his insurance from work had not kicked in. Our family doctor recommended rx outreach. They have made it possible for him to have the medicine his cardiologist says he must have every...
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#1099325
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ordered meds over month ago paid with money order, a week later no action online so called, and yes their service agents are not trained to do anything service oriented and I can say that being a 25plus year service agent and trainer for fortune 500 companies, told t2...
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1.0
#1076559
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myself and my husband get meds here and every time u file online its days before the status shows anything .so you call and its some big run around why and by now we both are out of meds. he is aheart patient and several other life threating disease and has to have...
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2.8
#1075624
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